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Improving Health Services Through Knowledge Sharing and Communication: A Story of Change from the Regency of Lombok Barat
This Story of Change examines how knowledge sharing and communication contributed to improvements in health services in the Regency of Lombok Barat, Indonesia. The study describes how local government institutions, health service providers, researchers, and other stakeholders used knowledge, evidence, communication, and collaboration to address challenges in the delivery of health services. It highlights the importance of creating spaces for dialogue and knowledge exchange between different actors, enabling locally generated knowledge and evidence to inform decision-making and improvements in public services. The experience of Lombok Barat demonstrates that strengthening communication and relationships among policymakers, practitioners, researchers, and communities can support institutional learning, innovation, and better health-service delivery. The case provides lessons for organisations seeking to strengthen the use of knowledge and evidence in local development and public policy.
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